Question 1

What cleaning services do you offer?

Accepted Answer

We offer regular home cleaning, one-off cleans, deep cleaning, end of tenancy cleaning, office and commercial cleaning, and Airbnb or holiday let cleaning. If what you need is not listed, send us an enquiry and we will let you know if we can help.

Question 2

Do you offer regular cleaning?

Accepted Answer

Yes. Regular cleaning can be arranged weekly, fortnightly or monthly depending on what suits you. We will discuss the routine with you before your first visit.

Question 3

Can I book a one-off clean?

Accepted Answer

Yes. One-off cleans are available with no ongoing commitment. Choose One-Off Cleaning when you send your booking request.

Question 4

How do I request a booking?

Accepted Answer

Use the Book a Clean form on this website. It takes a few short steps. Once you submit it, we will get in touch to confirm availability and the details of your clean.

Question 5

How far in advance should I book?

Accepted Answer

This will be confirmed by the business owner. As a general rule, the more notice you can give, the easier it is to offer your preferred date and time.

Question 6

Do I need to be home during the clean?

Accepted Answer

That is entirely up to you. Some customers prefer to be at home, others arrange access. We will agree the arrangement with you before your first clean.

Question 7

Do you bring cleaning products?

Accepted Answer

Please confirm this with us when we contact you about your booking, as arrangements can vary depending on the service and any product preferences you have.

Question 8

What happens if I need to change my booking?

Accepted Answer

Get in touch as soon as you can and we will do our best to rearrange. Full change and cancellation terms will be confirmed with you when your booking is arranged.

Question 9

Which areas do you cover?

Accepted Answer

We are based in Bournville and cover the surrounding areas. Use the postcode checker on our Areas We Cover page, and if your postcode is not listed, send us an enquiry and we will check for you.

Question 10

How do I request a quote?

Accepted Answer

Use the Get a Quote form. Tell us a little about your property and what you need, and we will come back to you.

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